.message-markdown {
  display: grid;
  gap: 14px;
}

.message-markdown p {
  margin: 0;
}

.message-markdown ol,
.message-markdown ul {
  margin: 0;
  padding-left: 22px;
  display: grid;
  gap: 10px;
}

.message-markdown li {
  padding-left: 4px;
}

.message-markdown pre {
  margin: 0;
  padding: 16px 18px;
  border-radius: 18px;
  background: rgba(12, 18, 68, 0.92);
  color: rgba(246, 248, 255, 0.96);
  overflow-x: auto;
  line-height: 1.6;
}

.message-markdown code {
  font-family: "SFMono-Regular", "SF Mono", "Roboto Mono", Menlo, monospace;
  font-size: 12px;
}

.message-markdown strong {
  font-weight: 800;
}

.message-markdown em {
  font-style: italic;
}

.message-markdown a {
  color: var(--primary);
  text-decoration: underline;
  text-decoration-thickness: 1.5px;
  text-underline-offset: 0.18em;
}

.message-markdown :not(pre) > code {
  padding: 2px 6px;
  border-radius: 8px;
  background: rgba(239, 244, 251, 0.96);
}

.new-ticket-composer-panel {
  overflow: hidden;
  border-radius: 28px;
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.96), rgba(243, 247, 251, 0.92)),
    rgba(255, 255, 255, 0.9);
  box-shadow: 0 24px 44px rgba(52, 61, 150, 0.1);
}

.new-ticket-composer-toolbar {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
  padding: 10px 14px;
  background: rgba(246, 249, 255, 0.98);
  border-bottom: 1px solid rgba(110, 120, 130, 0.08);
}

.new-ticket-toolbar-button {
  width: 34px;
  height: 34px;
  padding: 0;
  border: 0;
  border-radius: 10px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  appearance: none;
  -webkit-appearance: none;
  color: var(--ink-soft);
  background: transparent;
  box-shadow: none;
  cursor: pointer;
  transition:
    background 0.18s ease,
    color 0.18s ease;
}

.new-ticket-toolbar-button:hover {
  color: var(--ink);
  background: rgba(234, 238, 245, 0.92);
}

.new-ticket-toolbar-button.is-active {
  color: var(--primary);
  background: rgba(202, 230, 255, 0.8);
}

.new-ticket-toolbar-button:disabled {
  opacity: 0.42;
  cursor: not-allowed;
}

.new-ticket-toolbar-button .material-symbols-outlined {
  font-size: 18px;
}

.new-ticket-summary-toolbar-btn {
  margin-left: auto;
  min-height: 34px;
  padding: 0 14px;
  border: 0;
  border-radius: 999px;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  appearance: none;
  -webkit-appearance: none;
  background: rgba(224, 224, 255, 0.72);
  box-shadow: none;
  color: var(--secondary);
  font-size: 11px;
  font-weight: 800;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  cursor: pointer;
  transition:
    background 0.18s ease,
    color 0.18s ease,
    transform 0.18s ease;
}

.new-ticket-summary-toolbar-btn:hover {
  background: rgba(214, 219, 255, 0.9);
  color: #3f48a2;
  transform: translateY(-1px);
}

.new-ticket-summary-toolbar-btn .material-symbols-outlined {
  font-size: 16px;
  font-variation-settings: "FILL" 1, "wght" 600, "GRAD" 0, "opsz" 24;
}

.new-ticket-composer-panel .composer-note {
  margin: 0;
  padding: 12px 18px 0;
  color: var(--ink-muted);
  font-size: 12px;
  line-height: 1.6;
}

[data-chat-section="composer-note"]:empty {
  display: none;
}

.new-ticket-composer-form {
  margin-top: 0;
  min-height: 0;
  height: 100%;
  padding: 0 18px 18px;
  border: none;
  border-radius: 0;
  background: transparent;
  box-shadow: none;
  display: flex;
}

.new-ticket-composer-input-shell {
  position: relative;
  min-height: 0;
  height: 100%;
  display: flex;
  flex: 1 1 auto;
  overflow: hidden;
  border-top: 1px solid rgba(110, 120, 130, 0.08);
  background: #fff;
}

.chat-input-inner {
  position: relative;
  width: min(100%, 980px);
  margin: 0 auto;
  overflow: hidden;
  border-radius: 28px;
  background: rgba(255, 255, 255, 0.9);
  box-shadow: 0 24px 44px rgba(52, 61, 150, 0.1);
  transition: box-shadow 0.18s ease;
}

.chat-input-inner:focus-within {
  box-shadow:
    0 0 0 4px rgba(0, 100, 147, 0.12),
    0 24px 44px rgba(52, 61, 150, 0.1);
}

.chat-input-inner .textarea {
  min-height: 132px;
  padding: 22px 88px 24px 24px;
}

.new-ticket-textarea {
  display: block;
  width: 100%;
  min-height: 124px;
  flex: 1 1 auto;
  height: 100%;
  max-height: none;
  padding: 22px 86px 22px 22px;
  border: 0;
  border-radius: 0 0 22px 22px;
  background: transparent;
  overflow: auto;
  white-space: pre-wrap;
  word-break: break-word;
  overflow-wrap: anywhere;
}

.new-ticket-textarea:focus {
  box-shadow: none;
}

.composer-rich-input {
  outline: none;
  cursor: text;
}

.composer-rich-input p {
  margin: 0;
}

.composer-rich-input:empty::before {
  content: attr(data-placeholder);
  color: #8c97a1;
  pointer-events: none;
}

.composer-rich-input strong {
  font-weight: 800;
}

.composer-rich-input em {
  font-style: italic;
}

.composer-rich-input a {
  color: var(--primary);
  text-decoration: underline;
}

.composer-rich-input ul,
.composer-rich-input ol {
  margin: 0;
  padding-left: 20px;
}

.composer-rich-input li + li {
  margin-top: 6px;
}

.composer-rich-input li {
  margin: 0;
}

.composer-rich-input pre {
  margin: 0;
  padding: 14px 16px;
  border-radius: 16px;
  background: #f3f7fb;
  font-family: "SFMono-Regular", SFMono-Regular, Consolas, "Liberation Mono", Menlo, monospace;
  font-size: 13px;
  line-height: 1.6;
  white-space: pre-wrap;
}

.composer-rich-input code {
  font-family: "SFMono-Regular", SFMono-Regular, Consolas, "Liberation Mono", Menlo, monospace;
}

.new-ticket-inline-action {
  position: absolute;
  right: 18px;
  bottom: 18px;
  display: flex;
  justify-content: flex-end;
}

.composer-icon-button,
.new-ticket-inline-send-btn {
  width: 48px;
  height: 48px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: 1px solid rgba(110, 120, 130, 0.14);
  border-radius: 16px;
  transition:
    transform 0.18s ease,
    box-shadow 0.18s ease,
    background 0.18s ease,
    color 0.18s ease,
    opacity 0.18s ease;
}

.composer-icon-button {
  position: absolute;
  right: 18px;
  bottom: 18px;
  background: rgba(239, 244, 251, 0.96);
  color: var(--ink-soft);
  box-shadow: 0 14px 28px rgba(52, 61, 150, 0.1);
}

.composer-icon-button .material-symbols-outlined,
.new-ticket-inline-send-btn .material-symbols-outlined {
  font-size: 20px;
  font-variation-settings: "FILL" 1, "wght" 500, "GRAD" 0, "opsz" 20;
}

.send-btn,
.new-ticket-inline-send-btn {
  color: #fff;
  border-color: transparent;
  background: linear-gradient(135deg, var(--primary) 0%, var(--primary-container) 100%);
  box-shadow: 0 18px 34px rgba(0, 100, 147, 0.22);
}

.composer-icon-button:hover:not(:disabled),
.new-ticket-inline-send-btn:hover:not(:disabled) {
  transform: translateY(-1px);
  box-shadow: 0 18px 32px rgba(52, 61, 150, 0.14);
}

.composer-icon-button:active:not(:disabled),
.new-ticket-inline-send-btn:active:not(:disabled) {
  transform: scale(0.98);
}

.composer-icon-button:focus-visible,
.send-btn:focus-visible,
.new-ticket-inline-send-btn:focus-visible {
  outline: none;
  box-shadow:
    0 0 0 4px rgba(0, 100, 147, 0.14),
    0 18px 32px rgba(52, 61, 150, 0.14);
}

.composer-icon-button:disabled,
.send-btn:disabled,
.new-ticket-inline-send-btn:disabled {
  opacity: 0.48;
  cursor: not-allowed;
}

.new-ticket-inline-send-btn.is-stop {
  border-color: transparent;
  background: rgba(23, 28, 33, 0.08);
  color: var(--ink);
  box-shadow: none;
}

.new-ticket-inline-send-btn.is-stop:hover:not(:disabled) {
  transform: none;
  box-shadow: none;
}

@media (max-width: 960px) {
  .new-ticket-textarea {
    min-height: 104px;
    padding: 18px 76px 18px 16px;
  }

  .new-ticket-composer-form {
    padding-left: 16px;
    padding-right: 16px;
    padding-bottom: 16px;
  }

  .new-ticket-inline-action,
  .composer-icon-button {
    right: 16px;
    bottom: 16px;
  }

  .new-ticket-inline-send-btn,
  .composer-icon-button {
    width: 44px;
    height: 44px;
    border-radius: 14px;
  }
}